Return & Exchange Policy
Want to return or exchange an item? We’ve got you covered!
What can be returned/exchanged?
- Items that are incorrect, damaged, or defective upon arrival. (Unboxing video required for damaged/missing items)
- Size exchanges may be considered on a case-by-case basis (not guaranteed).
What can’t be returned/exchanged?
- Items that are worn, used, or not in their original, sellable condition with tags attached (if applicable).
- Items returned after the 7-day return window (except for warranty claims).
- We cannot offer cash refunds. In rare circumstances, store credit may be issued.
How to initiate a return/exchange:
- Contact our customer support team at info@ mimicsclothing.com within 7 days of receiving your order.
- Ensure the item is unworn, with all tags attached (if applicable).
Who pays for return shipping?
- We’ll cover the return shipping cost if the item is incorrect, damaged, or defective.
- You’ll be responsible for return shipping costs in other cases.
What happens after my return is approved?
- For approved returns of incorrect, damaged, or defective items, you can choose a replacement item.
- Exchanges are subject to availability.
Need more help?
Contact our customer support team at info@mimicsclothing.in for any further inquiries.
